Calgary Health Trust

Important information regarding COVID-19


Times like these are when the community can be stronger together by each doing our part.
 As the situation continues to evolve, we encourage you to continue to stay informed at 

Although our office will be closed, staff will be working remotely and donations to Calgary Health Trust can continue to be made online. Mailed donations are also accepted but may experience a delay in tax receipting. The best way to reach out to us is at or via the contact page.

Below are helpful resources to help you stay informed and be prepared:



Online Screening: AHS has deployed an online COVID-19 screening tool. *Please take note of when testing is recommended
Self-isolating: Self-isolating means avoiding situations where you could infect other people. Take necessary steps on protecting others. Self-isolation information sheet
Mental Health Support: This has been particularly challenging for many and there are also resources for mental health support and the 24/7 Mental Health Helpline at 1-877-303-2642.
Text 4 Hope: Calgary Health Trust has helped fund Text4Hope, a free service from Alberta Health Services that will send a daily text of support during these challenging times. You can text COVID19Hope to 393939 to subscribe.


Visiting loved ones in hospital or care centre: If you have loved ones in the hospital or a care centre, please be aware of visitation restrictions. Families are also encouraged to find ways to connect with your loved-ones digitally through apps like FaceTime, Skype, or WhatsApp.

To protect yourself and others
- stay home and away from others if sick or in isolation
- wash hands often, using soap and water for at least twenty seconds
- cover coughs and sneezes
- avoid touching face with unwashed hands
- avoid travel outside Canada
self-isolate for 14 days if returning from travel outside Canada or were exposed to COVID-19
- be informed on proper hand hygiene and share with your family.


Updates for the Chief Medical Officer: Daily information provided by Dr. Deena Hinshaw
Mass gathering restrictions
Impact to scheduled and elective surgeries: Do NOT call 811 – you will be contacted by AHS. 
Information for travelers

Mental Wellness Moments with Dr. Nicholas Mitchell
- Mental Wellness Moment — Helping teenagers struggling with stress
- Mental Wellness Moment — Maintaining friends and building new ones on social media


Dear Supporter,

Every day, our healthcare workers tirelessly show up to support the health of Albertans in the face of this crisis. I would like to express our deep gratitude for their selfless gifts of compassion and empathy, and their willingness to risk their own health for the health of others.

In the past few weeks, efforts across the province have increased exponentially to respond to COVID-19, not only by our healthcare teams, but by social agencies, care homes, emergency responders and communities.

To date we have committed to funding over $500,000 towards extraordinary efforts that are impacting areas of mental health, vulnerable populations and our front-line workers because of your support. 

One of the most substantial investments we’ve made is in the Text4Hope initiative which we've partnered with a few foundations across the province on to ensure the service is available to every Albertan who needs it. We know that physically distancing and isolating measures will have an impact beyond our physical health and we are passionate about funding resources that provide preventative support.

Text4Hope is a free service by Alberta Health Services (AHS) that focuses on positive mental health and provides subscribers with three months of daily text messages of hope written by mental health therapists. Subscribers can opt-in by texting COVID19HOPE to 393939. 

In addition, we continue to work alongside AHS to provide protective equipment for vulnerable individuals, such as the homeless population. We also are responding to needs that will continue to advance research needed in the understanding and treatment of COVID-19.

Aside from our efforts today, I was reminded of an example of how our investments over the past years enhance our health system’s ability to respond to the demands of COVID-19 because of the generosity of the community.

Our investment in a 9-bed pediatric emergency pod at South Health Campus just this past year has meant that the health team could explore options to expand beds available for COVID-19. Temporarily this will mean that all pediatric services will be routed to Alberta Children’s Hospital, but it also means that there are additional beds that can be used for COVID-19. Without a generous donor and community support Alberta Health Services would not have the option to explore this temporary measure.

This is a great example of how the health system is better equipped to respond in unprecedented circumstances because of our incredible partnership.

However big or small your contribution to help flatten the curve might feel, know that you are an incredibly important part of making a difference – thank you!

We encourage you to continue to stay informed at in the weeks and months ahead. We continue to update our website with resources for you to access:
  • Information on Text4Hope
  • Mental Wellness Moments from AHS regarding various topics that might be relevant to you
  • Restrictions for visitors to long-term care and supportive-living facilities
Go to resources
Through our Clean Hands, Giving Hearts Campaign you can stay informed on projects we are working on in support of COVID-19 response efforts.

Please continue to be diligent in keeping your health and the health of others a top priority.

I want to thank you for your continued support and provide a reminder that we truly are stronger together, 

Mike Meldrum
President & CEO
Calgary Health Trust                         



Dear Supporter,

COVID-19 efforts in Alberta continue to impact everyone in different ways as we each do our part. We know many are starting to feel the impacts of isolation, but among the challenges there are also many great stories of kindness.

We know that in the upcoming days and weeks there will be opportunities to support local efforts, including for those providing care in our hospitals, supporting seniors and vulnerable populations, enhancing our mental health services and those on the front-lines of these critical times.

Donations to Calgary Health Trust can continue to be made online. Mailed donations are also accepted but may experience a delay in tax receipting. The best way to reach out to us is through email or via our website.

I continue to believe that it’s times like these when our community is strongest together, when the opportunity to show compassion and caring is highest and when we have to find ways to each do our part, however big or small it may feel.

As the situation continues to evolve, we encourage you to continue to stay informed at We want to ensure that you remain well informed and will continue to share helpful resources on our website regarding caring for yourself and others. Resources we’ve included are:

  • The AHS online COVID-19 screening tool
  • Hospital and care centre visitation restrictions
  • How to self-isolate  
  • Important resources for mental health support

Please continue to be diligent in keeping your health and the health of others a top priority.

Thank you for your continued support,

Mike Meldrum
President & CEO, Calgary Health Trust
Ph: 403-943-0610


At Calgary Health Trust, we exist to better the health of families and individuals in our community. For almost 25 years we have been working with our partners at Alberta Health Services (AHS) to improve the quality of medical care through AHS infrastructure, medical equipment and its people.

During this challenging time navigating the COVID-19 pandemic, we continue to take the lead from our partners at AHS, the provincial health authority, who are at the front-line working to keep our community safe and healthy.

At Calgary Health Trust we believe in exceptional healthcare for every Calgarian and Albertan. It is our mission to bring the community and healthcare together to create better outcomes and better health for all. Today, it is apparent that that role is more important than ever.

Times like these are when the community can be stronger together by each doing our part.

As it stands, hand washing and social distancing measures have proven to be the most effective in containing the spread of the virus. Therefore, as of today, Calgary Health Trust will be postponing our donor events and tours for the foreseeable future.

As of Thursday, March 19, Calgary Health Trust staff will be working remotely, and our main office and hospital site offices will be closed. Options will be provided when you call our main line at 403-943-0615 or contact us via email. For more information or to make an online donation you can also visit our website. Mailed donations will continue to be accepted, but you may experience some delays in processing tax receipts. 

We will continue to stay in contact with you - our partners, donors and community members through virtual and telephone meetings. We plan for a smooth transition, but please be patient with us as we iron out our processes!

We strongly believe that this is the right course of action to take for our community and the health of yourself, your families and loved ones.

As this situation continues to evolve, we encourage you to stay informed at

Thank you for your understanding and passionate support for our community,

Mike Meldrum
President & CEO, Calgary Health Trust
Ph: 403-943-0610